Over the past 12 months, the team at Box & Charnock has been working hard to implement new quality management systems in order to meet the requirements of ISO 9001:2008 accreditation.
The process of ‘getting ready for ISO 9001’ has involved a review of internal systems and making changes to working practices where necessary that focus on our specific business objectives. The end result will benefit staff (read more about our Pathways initiative here) and improve customer satisfaction.
I am very pleased to say we have achieved our goal. We are now an ISO 9001; 2008 accredited company and that’s official! Well done to all those involved, your hard work is much appreciated.
Not wanting to rest on our laurels, our task for the year ahead is to achieve the environmental management Standard ISO 14001.